Privacy Policy

Effective Date: 07/2026

1. Introduction

Your privacy is important to me, and I am committed to protecting your personal data. This Privacy Policy explains how I collect, use, store, and safeguard your information when you use my website and services. It is issued in accordance with the revised Swiss Federal Act on Data Protection (nFADP, in force since 1 September 2023) and, where applicable to clients based in the EU/EEA, the General Data Protection Regulation (GDPR). By using my services, you agree to the terms outlined in this policy.

2. Information I Collect

As a registered dietitian and yoga instructor, I may collect the following personal information when you use my services:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Health and Wellness Information: Information you share related to your diet, health conditions, physical activity, and well-being.
  • Communication Data: Any messages or inquiries you send via email or messaging apps (such as WhatsApp, Telegram, Discord, or similar).
  • Donation Information: If you make a voluntary donation via PayPal, PostFinance, or ABN AMRO, I may collect donation-related details (e.g., amount and transaction date).

3. How I Use Your Information

I use your information for the following purposes:

  • To Provide Services: Dietetic consultations, personalised advice, and yoga instruction.
  • To Schedule & Manage Appointments: Sending confirmations, reminders, and follow-ups.
  • For Communication: Responding to inquiries, providing support, and sending relevant updates.
  • For Voluntary Donations: Processing PayPal, PostFinance, and ABN AMRO transactions (optional and not required for services).

I will always ask for your consent before noting down any personal or health-related information. If you do not give consent, no data will be recorded.

4. Legal Basis for Processing Data (nFADP & GDPR Compliance)

Under the revised Swiss Federal Act on Data Protection (nFADP) and, where applicable, the GDPR (EU law), I process your data based on:

  • Explicit Consent (for health-related information).
  • Legitimate Interest (to manage appointments and respond to inquiries).
  • Contractual Necessity (to deliver services you have requested).
  • Legal Obligations (where required by law).

5. How I Protect Your Data

I take your privacy seriously and implement security measures, including:

  • Encryption: Data is encrypted where technically possible.
  • Secure Storage: Data is stored securely in Google Docs and on encrypted devices.
  • Limited Access: Only I (the owner) have access to your information.

6. Data Retention & Deletion Policy

  • Personal and health-related data is stored for 5 years after your last appointment, unless we discuss a different arrangement.
  • If you request deletion of your data, it will be erased unless legal or professional obligations require retention.
  • Communication records may be deleted sooner upon request.

7. International Data Transfers

Some of the third-party services I use (see Section 9), including Google, messaging apps, and PayPal, are based outside Switzerland and the EU, and may process or store data internationally as part of their normal operation. Where this occurs, it relies on the safeguards those providers have in place, rather than data remaining exclusively within Switzerland or the EU.

8. Data Breach Notification

In the event of a data security breach likely to result in a high risk to your rights, I will notify the Federal Data Protection and Information Commissioner (FDPIC) and, where required, affected individuals, without undue delay, in accordance with the nFADP.

9. Sharing Your Information

I do not share your data with third parties, except:

  • With Your Consent: If you request a referral or wish to share your records with another professional.
  • With Service Providers: I use Google Docs, messaging apps (such as WhatsApp, Telegram, or Discord, depending on your preference), PayPal, PostFinance, ABN AMRO, Google Analytics, and YouTube, which may process some of your data under their own privacy policies (see below).
  • For Legal Compliance: If required by law or professional regulations.

10. Third-Party Services I Use

I use the following external services, which may process your data under their own privacy policies:

11. Cookies & Tracking Technologies

My website uses cookies and similar tracking technologies to enhance user experience and analyse website traffic. These may include:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: I use Google Analytics to track visitor behaviour and improve my services.
  • Third-Party Cookies: Some embedded YouTube videos may collect cookies based on YouTube’s privacy policies.

You can manage or disable cookies in your browser settings. For more details, visit Google’s Cookie Policy.

12. Your Rights (Under the nFADP & GDPR)

As a client, you have the following rights:

  • Access: Request a copy of your data.
  • Correction: Ask for updates to incorrect or incomplete information.
  • Deletion: Request data deletion, subject to legal obligations.
  • Data Portability: Obtain a copy of your data in a transferable format.
  • Withdraw Consent: You can withdraw your consent at any time.
  • Complaint: You may lodge a complaint with the FDPIC (Switzerland) or your local data protection authority (EU/EEA).

To exercise these rights, contact me at info@potatoshonin.com.

13. Children’s Privacy (Minors)

  • My services are for adults (18+ years old).
  • If a minor (under 18) wishes to use my services, verifiable parental consent is required before any data collection or service provision.

14. Disclaimer & Limitation of Liability

  • The services provided (dietary advice, yoga instruction, and consultations) are intended for informational and educational purposes only and do not replace medical or psychological diagnosis or treatment.
  • Clients should consult a medical professional before beginning any new diet or exercise programme, particularly where a pre-existing condition, injury, or medication is involved.
  • Yoga practice carries an inherent risk of injury, which clients assume by participating.
  • I cannot guarantee specific results and am not responsible for health outcomes. Liability for any loss, injury, or damage is limited to the fullest extent permitted under Swiss law.
  • Under Article 100 of the Swiss Code of Obligations, liability for gross negligence or intentional misconduct can never be excluded, and Swiss courts have not conclusively settled whether liability for personal injury can be excluded even in cases of minor negligence; nothing in this policy is intended to exclude liability beyond what is legally permitted.

15. Changes to This Privacy Policy

I may update this policy periodically. Any major changes will be announced via email or on my website.

16. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact me:

PotatoShonin
Email: info@potatoshonin.com

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